Privacy Policy

Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.


Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find his contact details in the section "Note on the responsible party" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. Internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free operation of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time.

Analysis tools and third-party tools

When visiting this website, your surfing behavior may be statistically analyzed. This is done primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.


Hosting

External hosting

This website is hosted externally. The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.

External hosting is carried out for the purpose of contract fulfillment towards our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient operation of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTPDA, insofar as the consent includes the storage of cookies or access to information in the user's device (e.g. device fingerprinting) as defined by the TTPDA. The consent can be revoked at any time.

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following hoster:

  • Google Cloud EMEA Limited
  • Velasco
  • Clanwilliam Place
  • Dublin 2
  • Ireland

The server location on which our website is hosted is in Frankfurt, Germany.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible body

The responsible body for data processing on this website is:

  • Cloudogu GmbH
  • Brabandtstraße 9–10
  • 38100 Brunswick
  • Germany
  • Represented by the CEO Thomas Grosser
  • Phone: +49 (531) 61808880
  • E-mail: hello@cloudogu.com

The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Storage period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1) a GDPR. If you have consented to the storage of cookies or to the access to information on your device (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of Section 25 (1) TTPDA. The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6 para. 1 lit. c GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information about the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a data protection officer for our company.

Contact details of our data protection officer:

  • Phone: +49 151 26523279
  • E-mail: datenschutz@cloudogu.com

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

WIf the data processing is based on Art. 6 (1) lit. E or F GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these regulations. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to other administrative or judicial remedies.

The State Commissioner for Data Protection of Lower Saxony

  • Barbara Thiel
  • Prinzenstraße 5
  • 30159 Hannover
  • Phone: +49 (0511) 120 45 00
  • Fax: +49 (0511) 120 45 99
  • E-mail: poststelle@lfd.niedersachsen.de

Right to data transferability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, the right to have this data corrected or deleted. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data.

For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
  • If you have filed an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising e-mails

The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

SSL resp. TLS encryption

For security reasons and to ensure the protection of the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


Data collection on this website

Cookies

Our Internet pages use so-called "cookies". Cookies are small data packages and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTPDA); the consent can be revoked at any time.

You can set your browser so that you are informed about the usage of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.

Details of all cookies used on this website can be found at this link Open Cookie Center.


CCM19

Our website uses CCM19 to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn, Germany (hereinafter "CCM19").

When you enter our website, a connection is established to CCM19`s servers in order to obtain your consents and other declarations regarding cookie use. Subsequently, CCM19 stores a cookie in your browser in order to be able to assign the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the CCM19 cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.

CCM19 is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 p. 1 lit. c GDPR.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Server-Log-Dateien

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address
This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected. The server log files are stored for 14 days and then deleted.


Contact form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.


Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.


Google Forms

We have integrated Google Forms on this website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter Google).

Google Forms allows us to create online forms to collect messages, requests and other input from our website visitors in a structured way. All entries made by you are processed on Google`s servers. Google Forms stores a cookie in your browser that contains a unique ID (NID cookie). This cookie stores various information such as your language settings.

The use of Google Forms is based on our legitimate interest in determining your request in the most user-friendly way possible (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTPDA, insofar as the consent includes the storage of cookies or access to information in the user`s terminal device (e.g. device fingerprinting) as defined by the TTPDA. The consent can be revoked at any time.

The data you enter in the form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

For further information, please refer to Google`s privacy policy at https://policies.google.com/.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Salesforce Sales Cloud

We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany (hereinafter "Salesforce").

Salesforce Sales Cloud is a CRM system and enables us, among other things, to manage existing and potential customers as well as customer contacts and to organize sales and communication processes. The use of the CRM system further enables us to analyze our customer-related processes. Customer data is stored on Salesforce servers. In this process, personal data may also be transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com inc, Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

Details on the functions of Salesforce Sales Cloud can be found here: https://www.salesforce.com/products/sales-cloud/overview/.

The use of Salesforce Sales Cloud is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. Insofar as a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) a GDPR and Section 25 (1) TTPDA, insofar as the consent includes the storage of cookies or access to information in the user`s terminal device (e.g. device fingerprinting) as defined by the TTPDA. The consent can be revoked at any time.

Salesforce has Binding Corporate Rules (BCR) that have been approved by the French data protection authority. These are binding corporate rules that legitimize corporate data transfers to third countries outside the EU and EEA.

Details can be found here: https://www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellen-hoechste-da.html.

For details, see Salesforce`s privacy policy: https://www.salesforce.com/company/privacy/.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Social media

Facebook

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the social network Facebook are integrated on this website. When you click on the icon, you will be redirected to the Facebook page. This is not a Like or Share button. The provider of the service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected when you call up the Facebook page is also transferred to the USA and other third countries.

When you click on the Facebook icon provided on this website, a direct connection is established between your browser and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook`s privacy policy at: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to our Facebook website with your Facebook user account, please log out of your Facebook user account.

The use of the Facebook icon with a stored link to our Facebook page is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media.

Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook.


Instagram

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the social network Instagram are integrated on this website. When you click on the icon, you will be redirected to the Instagram page. This is not a Like or Share button. The provider of the Instagram website is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook or Instagram, the data collected when you call up the Instagram page is also transferred to the USA and other third countries.

When you click on the Instagram icon provided on this website, a direct connection is established between your browser and the Instagram server. Instagram thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please refer to the privacy policy of Instagram at: https://instagram.com/about/legal/privacy/.

If you do not want Instagram to associate your visit to our Instagram website with your Instagram user account, please log out of your Instagram user account.

The use of the Instagram icon with a deposited link to our Instagram page is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

Instagram is responsible for the data security of Instagram products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Instagram directly with Instagram.


LinkedIn

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the social network LinkedIn are integrated on this website. When you click on the icon, you will be redirected to the LinkedIn page. This is not a Recommend button or Share button. The provider of the LinkedIn website is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

When you click on the LinkedIn icon provided on this website, a direct connection is established between your browser and the LinkedIn server. LinkedIn thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please refer to the privacy policy of LinkedIn at: https://www.linkedin.com/legal/privacy-policy.

If you do not want LinkedIn to associate your visit to our LinkedIn website with your LinkedIn user account, please log out of your LinkedIn user account.

The use of the LinkedIn icon with a stored link to our LinkedIn page is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media.

LinkedIn is responsible for the data security of LinkedIn products. You can assert data subject rights (e.g. requests for information) regarding the data processed by LinkedIn directly with LinkedIn.


Twitter

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the social network Twitter are integrated on this website. When you click on the icon, you will be redirected to the Twitter page. This is not a re-tweet or share button. The provider of the Twitter website is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

When you click on the Twitter icon provided on this website, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter`s privacy policy at: https://twitter.com/de/privacy.

If you do not want Twitter to be able to associate your visit to our Twitter website with your Twitter user account, please log out of your Twitter user account.

The use of the Twitter icon with a stored link to our Twitter page is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media.

Twitter is responsible for the data security of Twitter products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Twitter directly with Twitter.


Xing

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the social network Xing are integrated on this website. When you click on the icon, you will be redirected to the Xing page. This is not a Like or Share button. The provider of the Xing website is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

When you click on the Xing icon provided on this website, a direct connection is established between your browser and the Xing server. Xing thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Xing. For more information, please refer to Xing`s privacy policy at: https://www.xing.com/app/share?op=data_protection.

If you do not want Xing to be able to associate your visit to our Xing website with your Xing user account, please log out of your Xing user account.

The use of the Xing icon with a stored link to our Xing page is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media.

Xing is responsible for the data security of Xing products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Xing directly with Xing.


GitHub

Icons (image of the logo of the social media platform, with a link to our social media presence there) of the GitHub network are integrated on this website. When you click on the icon, you will be redirected to the GitHub page. This is not a Like or Share button. The provider of the GitHub website is GitHub Inc, 88 Colin P Kelly Jr Street, San Francisco, CA 94107, USA.

When you click on the GitHub icon provided on this website, a direct connection is established between your browser and the GitHub server. GitHub thereby receives the information that you have visited this website with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by GitHub. For more information on this, please refer to GitHub`s privacy policy at: https://docs.github.com/en/github/site-policy/github-privacy-statement.

If you do not want GitHub to associate your visit to our GitHub website with your GitHub user account, please log out of your GitHub user account.

The use of the GitHub icon with a deposited link to our GitHub page is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media.

GitHub is responsible for the data security of the GitHub service. You can assert data subject rights (e.g., requests for information) regarding the data processed by GitHub directly with GitHub.


Our social media presences

Data processing by social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. Like Buttons or advertising banners). Visiting our social media presences triggers numerous processing operations relevant to data protection. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) lit. a GDPR).

Responsible person and enforcement of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both towards us and towards the operator of the respective social media portal (e.g. towards Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).


Social networks in detail

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter Meta). According to Meta, the collected data is also transferred to the USA and other third countries.

We have entered into a joint processing agreement (Controller Addendum) with Meta. This agreement specifies the data processing operations for which we or Meta are responsible when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings yourself in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum und https://de-de.facebook.com/help/566994660333381.

For details, see Facebook`s privacy policy: https://www.facebook.com/about/privacy/.

Twitter

We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

You can adjust your Twitter privacy settings by yourself in your user account. To do so, click on the following link and log in: https://twitter.com/personalization.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

For details, please refer to Twitter`s privacy policy: https://twitter.com/de/privacy.

Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

For details on their handling of your personal data, please refer to Instagram`s privacy policy: https://help.instagram.com/519522125107875.

XING

We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING`s privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.

LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you would like to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://www.linkedin.com/legal/l/dpa und https://www.linkedin.com/legal/l/eu-sccs.

For details on their handling of your personal data, please refer to the privacy policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on how they handle your personal data, please refer to YouTube`s privacy policy: https://policies.google.com/privacy?hl=en.

GitHub

We have a profile on YouTube. The provider of this service is GitHub, Inc, 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA. For details on how they handle your personal data, as well as further information on the GitHub Terms of Use and the GitHub Privacy Policy, please visit: https://help.github.com/articles/github-terms-of-service/ and https://help.github.com/articles/github-privacy-statement/.


Analysis tools and advertising

Matomo

This website uses the open source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This allows us to find out, among other things, when which page views were made and from which region they originated. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDPA (German Telecommunications-Telemedia Data Protection Act), insofar as the consent includes the storage of cookies or access to information in the user`s device (e.g. device fingerprinting) as defined by the TTPDA. The consent can be revoked at any time.

IP anonymization

We use IP anonymization for the analysis with Matomo. Your IP address is shortened before analysis so that it can no longer be clearly assigned to you.

Hosting

We host Matomo with the following provider: InnoCraft Ltd, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand.

Order processing
We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our ads and how many ads resulted in corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTPDA. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://policies.google.com/privacy/frameworks and Google Standard Contract Clauses.


Newsletter

Newsletter data

In order to inform you about news concerning products, current offers and alike, we offer the possibility to register for our newsletter. If you would like to receive the newsletter offered on the website or during registration, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis.

For registration, we use the double opt-in procedure to ensure that you subscribe to the newsletter personally. In the double opt-in process, we send you an e-mail to the specified e-mail address after you have subscribed to the newsletter with a link to confirm that you wish to receive the newsletter. This ensures that no one can register with a foreign e-mail address. When you register for the newsletter, the following personal data is stored:

  • E-mail address
  • if applicable, your first and last name, if you provide this voluntarily
  • IP address
  • Date and time of registration

We log the data for the future sending of the newsletter and to protect our legitimate interest in being able to prove your registration. If the subscription to the newsletter is not confirmed, your registration / your data will be automatically deleted after 1 week.

For the management of the newsletter, we use the newsletter service provider CleverReach.


CleverReach

We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter: "CleverReach"). CleverReach is a service with which the newsletter distribution can be organized and analyzed. The data you enter for the purpose of receiving newsletters (e.g. e-mail address) is stored on CleverReach`s servers in Germany or Ireland.

In order to be able to send you newsletters that correspond with your interests, we would like to analyze the use of our e-mail newsletter – for example, whether you have opened the newsletter or whether certain links have been clicked.

Our newsletters sent with CleverReach allow us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. For more information on data analysis by CleverReach newsletters, please visit: CleverReach Datenanalyse.

We track the use of the e-mail newsletter exclusively according to your consent to receive the newsletter, which we request when you register for the newsletter. We use the data to continuously improve the quality of the newsletter and, if necessary, to tailor content and offers to you.

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. For this purpose, you will find a link for unsubscribing at the end of each newsletter. You can also unsubscribe from the newsletter at any time by sending an informal email to datenschutz@cloudogu.com.

If you do not want CleverReach to analyze your data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link or button in each newsletter message.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Your data for the newsletter dispatch will be deleted within 3 months after termination of the newsletter receipt, provided that the deletion does not conflict with any legal retention obligations. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter subscription list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please refer to the CleverReach privacy policy at: CleverReach Privacy Policy.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Plugins and tools

YouTube

This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites on which YouTube is embedded, a connection to the YouTube servers is established. In doing so, the YouTube server is informed which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use comparable technologies for recognition (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTPDA, insofar as the consent includes the storage of cookies or access to information in the user`s terminal device (e.g. device fingerprinting) within the meaning of the TTPDA. The consent can be revoked at any time.

Further information on the handling of user data can be found in YouTube`s privacy policy at: https://policies.google.com/privacy?hl=en.


SalesViewer

On this website, data is collected and stored for marketing, market research and optimization purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of legitimate interests of the website operator (Art. 6 para.1 lit.f GDPR).

For this purpose, a JavaScript-based code is used to collect company-related data and the corresponding usage. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.

The data stored as part of SalesViewer will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations.

You can object to the collection and storage of data at any time with effect for the future by clicking on this link to prevent the collection by SalesViewer® within this website in the future. In doing so, an opt-out cookie for this website will be placed on your device. If you delete your cookies in this browser, you must click this link again.


eCommerce and payment provider

Processing of data (customer and contract data)

We collect, process and use personal customer- and contract-data for the purpose of establishing, defining the content of and amending our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing legal retention periods. Legal retention periods remain unaffected.


Audio and video conferencing

Data processing

We use online conferencing tools, among others, to communicate with our customers. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the respective conference tool.

The conferencing tools thereby collect all data that you provide/enter to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required to handle the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards, and other information shared while using the Service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely based on the company policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy statements of the respective tools used, which we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools in question are used on the basis of this consent; consent can be revoked at any time with effect for the future.

Storage period

The data collected directly by us via the video and conference tools is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.


Conference tools used

We use the following conferencing tools:

Google Chat

We use Google Chat. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please refer to Google Chat`s privacy policy: https://policies.google.com/privacy?hl=en.

Order processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please refer to Google`s privacy policy: https://policies.google.com/privacy?hl=en.

Order processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


Our own services

Handling of business cards

In the course of exchanging business cards, we obtain access to the personal data provided by you via the business card. We use the information on your business card for the purposes of communication and follow-up of the contact. If during the conversation (exchange business card) you requested that we send you information about our products and services, we will send you the information about our company to the contact details on your business card. If there is no further exchange, or you do not respond to our contact and follow-up, we will delete your data (business card) within 1 year. You have the right to request the deletion of your data at any time – please send us an informal e-mail to datenschutz@cloudogu.com


Handling of applicants' data

We offer you the opportunity to apply for a job with us (e.g. by e-mail, post or via an online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

When you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) to the extent necessary to decide whether to establish an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Article 6 (1) (b) GDPR (general contract initiation) and – if you have given your consent – Article 6 (1) (a) GDPR. The consent can be revoked at any time. Your personal data will only be passed on within our company to individuals who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of Section 26 of the German Federal Data Protection Act (BDSG) and Art. 6 (1) lit. b GDPR for the purpose of implementing the employment relationship.

Retention period of the data

If we are unable to make you a job offer, if you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted for up to 6 months from the end of the application process (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 Para. 1 lit. f GDPR). Subsequently, the data will be deleted and the physical application documents destroyed. This storage serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), the data will not be deleted until the purpose for continued storage no longer applies. Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if legal storage obligations prevent deletion.

Listing in the applicant pool

If we do not make you a job offer, it may be possible to list you in our applicant pool. In the event of listing, all documents and details from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Listing in the applicant pool takes place exclusively on the basis of your express consent (Art. 6 para. 1 lit. a GDPR). The giving of consent is voluntary and is not related to the current application process. The data subject may revoke their consent at any time. In this case, the data from the applicant pool will be irrevocably deleted, unless there are legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.


Google Drive

We have integrated Google Drive on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Drive allows us to include an upload area on our website where you can upload content. When you upload content, it is stored on Google Drive`s servers. When you enter our website, a connection to Google Drive is also established so that Google Drive can determine that you have visited our website.

The use of Google Drive is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in a reliable upload area on its website.

If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Order processing

We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.


XING recruitment products

Recruiting products from the professional social network XING may be used in the search for personnel for our company. If you would like to receive information about data held by XING, you can access this information yourself in the settings area of your XING profile, or you can contact XING SE, Data Protection Officer, Dammtorstraße 30, 20354 Hamburg, Germany, with your request.

If you have a profile on the XING network, we use the platform via the XING TalentManager and XING TalentPoolManager tools, among others, to search for potential employees for our company and to contact you via XING if necessary.

The above-mentioned XING tools are used exclusively by our employees who are entrusted with the application process in our company.

The personal data processed by us as part of the aforementioned XING tools includes the data resulting from your XING profile and may, if necessary, be supplemented by the data that you voluntarily provide to us as part of the communication via XING.

If you delete your XING profile, your data will no longer be visible to us within the XING tools that we use. We delete your data if you inform us that you do not wish to be contacted (any further) or that the position to be filled is no longer available.

Legal basis for processing in the context of our use of XING and the above-mentioned XING tools:

  1. If you have indicated us as an employer of choice on your profile, Art. 6 (1) lit. a GDPR serves as our legal basis (consent).
  2. If we contact you via the XING network, Art. 6 (1) (f) GDPR serves as the legal basis (legitimate interest). We have a legitimate interest in searching for and contacting potential employees for our company on the XING career network.

Consent (1.): You can revoke your given consent at any time informally and for the future. A message to the responsible office (see contact details in this privacy policy) or via XING message is sufficient. The lawfulness of the processing in the past remains unaffected by your revocation.

Legitimate interest (2.): You can object to the processing if we base the processing on the legal basis of legitimate interest. A message to the responsible party (see contact details in this privacy policy) or via XING message is sufficient. We will not further process your personal data in this case. Excluded from this are compelling reasons worthy of protection. In this case, we must prove that these outweigh your freedoms, rights and interests in this context - or, we must continue to process your data for the exercise/defense/assertion of legal claims.

Notes on the use of Xing TalentManager (XTM)

XING TalentManager is used by us as a tool to support us both in the search for potential employees and in the management of applications and XING profiles.

Information on data processing in relation to the use of the E-Recruiting products is provided in XING`s data protection terms and conditions, which every XING user is informed of before entering the platform.

Additional information on data protection and the XING TalentManager can be found at: https://www.xing.com/legal/privacy_policy_talentmanager.

Notes on the use of the XING TalentPoolManager (XTP)

XING TalentPoolManager is used by us as a tool to help us manage - and communicate with – XING members who are potential employees.

Information on data processing in relation to the use of the E-Recruiting products is provided in XING`s data protection terms and conditions, which every XING user is informed of before entering the platform.

Additional information on data protection and the XING TalentPoolManager can be found at: https://www.xing.com/legal/privacy_policy_talentpoolmanager.